Privacy Policy

At Pond Beach Resort, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information when you interact with our services and website. Please take a moment to read this policy to understand our practices regarding your personal data.

Information We Collect:

We may collect the following types of information when you use our services or website:

Personal Information:This includes your name, email address, phone number, address and other contact information you provide us.
Payment Information:If you make purchases through our services, we collect payment information, including credit card details or other payment methods.
Usage Information:We collect information about your interactions with our services and website, such as the pages you visit, the features you use and the actions you take.
Device and Log Information:We automatically collect information about your device and how you use our services, including your IP address, browser type, operating system and access times.
Cookies and Similar Technologies:We may use cookies, web beacons, and similar technologies to collect information about your usage patterns and preferences.

How We Use Your Information:

We use the information we collect for various purposes, including:

Providing and Improving Services:We use your information to deliver our services, personalise your experience and improve our offerings.
Communication:We may send you transactional or promotional communications, as well as respond to your inquiries or requests.
Payment Processing:We use your payment information to process transactions and prevent fraudulent activities.
Analytics:We analyse user behaviour to understand how our services are used, enabling us to improve functionality and user experience.

How We Share Your Information:

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under certain circumstances:

Service Providers:We may share your information with trusted third-party service providers who help us deliver our services, process payments or perform other business functions.
Legal Compliance:We may disclose your information if required by law, regulation, legal process or governmental request.
Protection of Rights:We may share information when we believe it is necessary to protect our rights, privacy, safety or property or that of others.
Business Transfers:If Pond Beach Resort is involved in a merger, acquisition or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

Data Security:

We implement security measures to protect your personal information from unauthorised access, disclosure or alteration. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

Your Choices:

You have the right to access, update and delete your personal information, as well as opt-out of certain communications. You can make these choices by contacting us at [email protected]

Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or services. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.

Contact Us:

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]

By using Pond Beach Resort’s services and website, you agree to the terms outlined in this Privacy Policy.